Yes! We partner with Experian, Dun & Bradstreet, and Equifax to report your company’s payment history to one or more credit reporting agencies (Section 2.5, Platform Agreement).
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Below are a few tips on how to plan for your upcoming payment(s). It's important that the payment is successful so that your credit limit is unaffected. How can I ensure successful payments to Brex?Īt the end of each statement cycle, we'll automatically initiate an ACH transfer from your primary funding source to pay your outstanding balance.When this happens, it’s usually due to incorrect or missing information. However, payments can be held by one of the processing banks involved in the transfer. Step 1: Click Transactions under the Card or Cash tab, depending on whether you want the details of a card transaction or a transfer.īrex itself generally does not hold deposits or payments, except in special circumstances. You can view the details for all processing and cleared transactions on your Brex dashboard. How do I view the details of my transaction?.If you placed the transaction in error, please read What do I do if I use my Brex card in error?. Once you've completed a transaction with your Brex card, you won't be able to cancel the transaction. You can find this date at the top of the Statements page of your Brex dashboard, under the Card tab. How do I see which day Brex will pull funds from my company's bank account each month?īrex will automatically process payments for your statement balance via ACH when your balance is due.If you would like to dispute a fraudulent transaction, please read How can I dispute a fraudulent transaction? Below are some other typical situations where you may want to dispute a charge: You didn’t receive merchandise or services you paid for You canceled a service and you’re still being charged… Before submitting a merchant dispute, we recommend: Checking with any authorized users on your account to see if they made the purchase. Disputes cannot be submitted through the mobile app at this time. This report includes all transactions - either on a single card or for your entire account - within the date range that you specify.Īll Brex users can submit disputes for their own transactions directly from the Brex dashboard. In addition to the card statements you receive every statement period, you can also generate a custom transaction report at any time. Via the Brex dashboard Step 1: Click Card on the left side of your Brex dashboard. Please refer to the relevant section below. There are four options to attach receipts to transactions made with your Brex card. How do I attach receipts to Brex transactions?īrex makes it easy to track receipts with automatic receipt matching technology.
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